Our Team

The Team Behind Appliances Fix Co

Appliance repair is not a guessing game. It is a strict discipline of engineering, supply chain reality, and component-level diagnostics. The internet is flooded with generic repair advice written by people who have never held a multimeter or tracked a compressor failure rate across a production cycle. We built Appliances Fix Co to cut through the noise. Our team brings decades of hands-on operational experience, corporate manufacturing insight, and field diagnostic expertise. We document what breaks, why it breaks, and how to fix it right the first time.

Oksana Kravchenko, Lead Editor and Industry Analyst

Oksana Kravchenko anchors our editorial direction with a deep-rooted background in the global home appliance industry. Her tenure at Beko Home Appliances USA gave her an insider’s view of product lifecycles, manufacturing tolerances, and the exact technical intricacies that define modern household machinery. Educated at Kyiv National Economics University with a strong foundation in Financial Accounting and SAP ERP systems, Oksana approaches appliance reliability through hard data.

She tracks the metrics that matter.

Component failure rates. Warranty claim frequencies. Production run variations.

While most reviewers look at the shiny exterior, Oksana looks at the supply chain. She bridges the gap between complex corporate manufacturing operations and the everyday reality of a homeowner dealing with a dead refrigerator. Her standard is simple. If a brand cuts corners on a control board, she calls it out. Connect with Oksana on LinkedIn.

Marcus Vance, Senior Diagnostic Technician

Marcus spent fifteen years running a regional appliance repair fleet before joining our team. He handles our teardowns and diagnostic guides. He knows the exact sound a failing LG linear compressor makes and the specific friction of navigating poorly translated service manuals. Marcus writes for the DIYer who needs the truth about which repairs require specialized tools and which ones just need patience.

David Chen, OEM Parts Specialist

David spent a decade managing inventory for a major regional appliance distributor. He understands the critical difference between a factory-authorized replacement part and a cheap aftermarket knockoff. David authors our sourcing guides, illuminating the blind spots in the appliance parts market so you never install a faulty thermal fuse twice.

Our Editorial Standards

We do not publish theory. Every diagnostic sequence, buying guide, and brand review goes through a strict vetting process.

We read the schematics. We test the repair steps. We verify the error codes.

If a specific dishwasher model has a known defect in its circulation pump, we state it plainly. No brand sponsorships dictate our coverage. We reject the standard industry practice of softening reviews to maintain manufacturer relationships. Our loyalty belongs entirely to the technician and the homeowner standing in front of a broken machine.

If we publish a fix, it works.

Get in Touch

We talk to field technicians, independent shop owners, and frustrated homeowners every single day. If you found a discrepancy in a wiring schematic we published, or if you have a specific diagnostic challenge that defies standard troubleshooting, we want to hear about it.

Reach out to our editorial desk at [email protected]. We read every technical inquiry. Expect a response within 48 hours.